How we help Our services 03335 777113 Our FREE Helpline is open Monday to Friday 9.30am to 5.30pm. It is open to anyone affected by cauda equina syndrome. We offer peer support from volunteers who have first hand experience of the condition, signposting to services and although not medically qualified, we can offer advice about your concerns and worries. We offer FREE legal advice from our expert Legal Panel and we are happy to discuss this with you. If you are a healthcare professional who would like to talk to us please get in touch.